Frequently Asked Questions

It depends on the reference. Many assemblies start at 1–4 pieces; components such as voltage regulators and carbon brushes are usually quoted from 10 pieces because they ship in trade packs. The minimum order is shown on every product card.

Send the OE number printed on the old unit, or the vehicle make, model, year and engine code. We check it against the catalogue and tell you if the number has been superseded or if the same application is served by more than one brand line.

Yes. A single shipment can carry a mix of brand lines and product categories. Mixed orders are consolidated into one consignment with one tracking reference.

No. They are the ranges published on our own listings, shown so you can gauge the cost before you write. The final unit price depends on quantity, the brand line you choose and the destination, and is confirmed on your quotation.

Yes, and we recommend it for any reference you have not bought before. Verifying one unit on the bench is far cheaper than discovering a mismatch after a container has landed.

Yes. We are an appointed distributor for the aftermarket lines we represent, and we hold current appointment certificates. Ask for the certificate for the brand you are buying and we will send it with your quote.

Valeo, SEG and JHAEM are the lines we are an appointed distributor for, alongside Sanden for air conditioning and other brands we source. Where a brand is not available for a given reference we will tell you and offer the alternative rather than substitute silently.

Our stock is bought through authorized channels rather than the open market. If you need to verify traceability for a specific order, ask before the order is booked and we will put the documentation together.

Express couriers (DHL, FedEx, UPS, TNT, EMS) for samples and urgent stock, air freight for mid-volume, and sea consolidation for full orders. Transit time and freight cost are confirmed with your quotation.

International freight is billed on the greater of actual weight and volumetric (dimensional) weight. A carton that is larger than the part needs is charged as if it weighed more. We size cartons to the product and reinforce with foam and bubble wrap, which keeps the billed weight down.

Commercial invoice and packing list as standard, plus the export documentation your destination requires. Tell us at the quoting stage if you need specific paperwork so it is prepared before dispatch rather than after.

Our Alibaba.com store listings run under the platform's buyer protection scheme. Orders placed through this website are quoted directly — ask us about the payment terms available for your order size.

Contact the sales desk with the order reference and photographs. Claims are handled case by case, and packing is documented at dispatch so we can trace what happened in transit.

Warranty terms vary by brand line and are stated on your quotation. Ask before you order so the terms are clear from the start.

Yes. We are happy to arrange a live video call through the warehouse so you can see the shelving, the inspection bench and the stock for the reference you are buying.